Find root causes with the Enhanced Cause-Effect approach – MES029
Find root causes with the Enhanced Cause-Effect approach
In the first two sessions about root-cause-analysis I have introduced the 5-Whys and the Ishikawa techniques. Both have their pros and cons.
For a long time I was looking for a better way to provide root cause analysis. More sophisticated than the 5-Whys, but not that compilicated and elaborate as the Ishikawa. And hereby I came across with an enhanced version of the regular Cause-Effect approach.
It’s again a graphical approach which combines simplicity and logic. It’s especially useful for situations in which multiple goals are affected.